ANSWERS TO
FREQUENTLY ASKED QUESTIONS

DO YOU HAVE A STOREFRONT?

Yes. We’re located at 323 N 1st Avenue in Sandpoint.

DO YOU HAVE A PHONE NUMBER I CAN CALL?

We don’t. We’re a little bakery and right now only have the capacity to receive and manage orders online. When you reach out, we promise you’ll receive a prompt response. Please do check your spam folder for our reply as we often get booted there.

HOW DO I CONFIRM MY ORDER?

If your invoice has been paid in accordance with our General Terms your order is confirmed. There is no need to email us to re-confirm.

CAN YOU MAKE A CAKE FLAVOR THAT’S NOT ON YOUR MENU?

For now, we do not make off-menu or custom flavors. If you don’t see the cake flavor you’re looking for on either our Buttercream or Picnic & Party Cakes page, we do not offer it.

DO YOU DO NOVELTY CAKES?

We don’t. We stick to what we’re practiced at which is anything you see an example of on the website (i.e. buttercream flowers, Lambeth, sugar flowers, and our buttercream ruffles & house-made sprinkles.) We don’t do character or theme cakes and we do not provide custom messaging on cakes (ex. “Happy Birthday______!”)

HOW DO I PLACE AN ORDER FOR A CAKE?

All of our semi-custom cakes are available for order on our online ordering page.

HOW FAR IN ADVANCE SHOULD I ORDER MY CAKE?

Online orders must be placed two weeks in advance. If you’re in need of a last minute “emergency” cake, come see us in the shop.

DO YOU DELIVER?

At the moment we do not offer delivery. All orders can be collected from our shop on 1st Ave.

CAN I CHOOSE THE COLOR OF MY BUTTERCREAM FLOWERS?

For fully custom cakes, yes, but for our semi-custom cakes, no. Streamlining the design helps us make the ordering process quick and easy for you and it helps us serve as many customers as possible. Rest assured that the arrangement of the flowers is unique from cake to cake so if you’re a repeat customer (thank you!) you’ll get a fresh look every time. 

CAN YOU DONATE A CAKE TO MY ORGANIZATION?

Possibly yes! Visit our Giving page for more info and to submit an inquiry form.

HOW SHOULD I SERVE AND STORE MY CAKE?

All of our buttercream layer cakes are best served at warm (72 degrees F) room temperature. Our Swiss meringue buttercream is made exclusively with real grade AA butter and nobody likes eating a cold stick of butter! Temperature makes all the difference between a light, silky buttercream and a greasy one. To ensure that your cake (or cupcakes) is at its very best, please follow the serving instructions on our Cake Serving Tips page. You’ll also find a slicing guide to help you maximize servings.

DO YOU MAKE GLUTEN-FREE CAKES?

While we do have a select few gluten-free offerings on the shoppe menu, we currently do not offer gluten-free layer cakes.

DO YOU MAKE VEGAN CAKES?

We do not. All of our recipes are heavily dependent on eggs, butter, and multiple other forms of dairy.